Terms & Conditions
iTrek Global, LLC, hereafter referred to as “iTrek”, and its affiliated entities and its employees, shareholders, officers, directors, successors, agents, and assignees, neither own nor operate any person or entity which is to, or does, provide goods or services for these trips. Because “iTrek” does not maintain any control over the personnel, equipment, or operations of these suppliers, “iTrek” assumes no responsibility for, and cannot be held liable for any personal injury, death, property damage, or other loss, accident, delay, inconvenience, or irregularity which may be occasioned by reason of (1) any wrongful, negligent, willful, or unauthorized acts of omissions on the part of any of the tour suppliers, or other employees or agents, (2) any defect in or failure of any vehicle, equipment, instrument owned, operated or otherwise by any of these suppliers, or (3) any wrongful or willful, or negligent act or omissions on any part of any other party not under the supervision or control of the Tour Operator, or (4) Acts of God.
iTrek Global, LLC reserves the right to refuse to accept or retain any person as trip participant, and to make changes and substitutes in any itinerary of its group travel as it deems necessary for the comfort, safety, or the convenience of the group travel participants and the proper carrying out of the event, and to withdraw any or all trips announced in this program should conditions warrant. If a trip is cancelled, a full refund of all monies paid to the company by the participant will constitute full settlement. Please report any disability requiring special attention to iTrek Global, LLC at the time the reservation is made via email. iTrek Global, LLC will make reasonable attempts to accommodate the special needs of disabled travelers, but it is not responsible in the event it is unable to do so nor is it responsible for any denial of services by carriers, hotels, restaurants, or other independent suppliers. A qualified and physically able companion must accompany travelers who need such assistance and must assume full responsibility for their well-being. The participant assumes the full risk of use and of any prohibitions imposed by vendors.
The accommodations listed with our group travel packages are intended to be used with each trip. If changes become necessary for any reason, the accommodations substituted will be equivalent in standard to those advertised. Unless requested otherwise, non-smoking rooms are standard. Please note that hotels cannot always guarantee smoking rooms. Hotel room location is also at the sole discretion of the hotel. Requests can be made but are not guaranteed. iTrek Global, LLC is not responsible for time changes made by the airlines, buses, and/or railways. Flight times and seat assignments are solely at the discretion of the airlines. Baggage fees of the airlines are not included in our package prices. All checked baggage fees will be paid directly to the airlines.
Passports are required to travel outside of the United States. The passport needs to be valid for at least 6 months beyond the conclusion of your trip. You should apply and obtain a passport far in advance for any travel outside the United States. New passports can be obtained at the following:
iTrek Global, LLC requires your information matching your government issued identification upon booking.
Cancellations, Revisions, and/or Refunds
Cancellation policies vary by trip. iTrek will inform you of the policy for your trip prior to you booking. We do understand life happens and sometimes a cancellation is necessary. To do so, you must email iTrek Global noting you need to cancel. We will review the cancellation policy for your trip and inform you of your options. Each step of the process must be in writing. For revisions and refunds, the process is similar. All requests must be made in writing. We will review the package details and inform you of your options. Our ultimate goal is to make you happy. For this reason, we strongly encourage trip protection.
Unfortunately, there will be situations that will arise causing you have to cancel your travel plans. Because of this unknown, iTrek Global strongly encourages trip protection for each trip. It is a small price to pay to provide peace of mind for your trip. Even if you choose not to purchase a plan through iTrek Global, please ensure your travel plans are protected.
All reservations will be booked in the name of your government issued identification used for travel. A copy of this identification needs to be submitted to iTrek Global for accuracy. Your identification will not be used for any other purpose than to book travel on your behalf.
Trip Request Quote
You may request a quote for a trip by completing the Trip Request Quote form on the website. The information you provide will be basis for creating a wonderful travel experience for you. The more detailed you are, the better the experience. You will receive two quotes at no cost to you. Out of respect, please only engage iTrek if you are serious about the company planning your travel experience FOR YOU. If you like to research destinations and normally plan your own, please continue to do so. Do not engage iTrek to compare our information to what you have found. Time is valuable to everyone.
Paypal is iTrek’s current payment of choice is Paypal. All payments can be rendered on the website. We also have the ability to make payments on your behalf per an agreed upon payment schedule. This requires a credit card authorization form which we keep on file and charge your card according to the schedule.
Once all payments are received for a trip, travel documents will be emailed to you. This includes all applicable flight / hotel / transfer / excursion information. You will also include iTrek Tidbits that are unique to your destination. Staff at iTrek doesn’t just plan your trip, we actually travel. :-)
iTrek Global may take photographs or videos of our trips. You agree to have your pictures used for promotional purposes only. We highly encourage our clients to send in photographs and/or video of their travel experiences also. We love to see our clients experiencing new adventures.